Securus Technologies is a top technology company, which is based in Dallas, Texas and offers service to institutions in the criminal and civil services industry. The company’s products and services are of great importance to about 3450 institutions that house approximately 1.2 million inmates. Most of Securus’ clients are based in North America and its services help in biometric analysis, investigation, communication, emergency response, inmates self-service, information management, supervising products, and services, informing the public, and incident management.
Securus America has declared that it will reveal facts, evidence, findings, and reports that will inform the public on integrity breaches and misconducts that Global Tel Link (GTL) carried out in the past. GTL is a firm that provides technology solutions to institutions in the law enforcement industry. According to Richard Smith, who is the CEO of Securus Technologies, the services that are offered by the companies in the inmate communication industry to law enforcement institutions, prisoners, and communities should be made a priority. Attaining the objective of the industry is important than making money and firms should be keen not to ruin the reputation of the industry. Securus Technologies will be giving press releases about the fraudulent activities GTL as a way of shaming it.
According to the PR Newswire, the firm’s first press release will include a 17-page report (Order Number U-20784-B) that was written by Louisiana’s Public Service Commission about the dishonesty of GTL during provision of services to the Louisiana Department of Corrections. After investigations, it was noted that GTL has adjusted its telephone clock to have extra 15 to 36 seconds in the call durations. The pricing of the calls was also inflated whereby there were additional costs charged on the regular billing of calls. The billing of the calls was also above the rates that were acceptable to the PSC, and some calls were double billed. The GTL unlawfully took 1.243 million dollars for the Louisiana taxpayers.
For more information see, https://en.wikipedia.org/wiki/Securus_Technologies